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The hidden cost of feedback that isn’t really feedback
Stop calling it feedback when what we really mean is: “Do what I say.” Real feedback offers perspective. It gives people something to reflect on—and the freedom to act on it or not. When someone in power gives feedback and “no” isn’t an acceptable r...
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Projections: The mirror we refuse to look into
What if the people who irritate you most are just holding up a mirror? There’s a specific kind of judgment — sharp, disproportionate — that’s rarely about the other person. It’s about something in us we’ve disowned. The loop we are in goes like this...
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No autonomy without accountability
Why does accountability feel like blame—even when it’s actually a sign of trust? Most of us flinch at the word. We hear “accountability” and picture finger-pointing, awkward performance reviews, or tight-lipped check-ins. But accountability isn’t th...
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Happy vs Fulfilled
Stop trying to make people happy at work. That’s not your job. And it’s exhausting, too. You don’t have control over how people feel. But you can shape the environment they work in. So instead of chasing smiles, create space for something deeper: fu...
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How to Change the Past: Becoming Good at Repair
Ever wish you could go back and undo something you said or did at work? Something that left a crack in a relationship or a weight in your chest? We all do. And we all can’t. But we can change the story. Not the facts but what they mean. That’s what ...
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Inbox Infinity: Why there will always be more work than you can handle
You will never finish your to-do list. And that’s by design. Think of your workload like a treadmill that speeds up the harder you run. There’s no finish line, just faster running. Organizations are built to optimize output. That means your inbox wi...
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How to actually support autonomy
We talk a lot about autonomy at work. But too often, we get it wrong. Supporting autonomy doesn't mean saying yes to everything. It doesn't mean stepping back and hoping for the best. It means creating conditions where people feel trusted, heard, an...
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Acts of Leadership
The words and phrases we use shape our perception. Here is one that quietly shapes how organizations frame leadership. In many companies, we draw a hard line between “leaders” and “individual contributors.” Titles become destinies. Leaders lead. Oth...
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Why unsolicited advice often doesn’t land
Unsolicited advice can sometimes feel like a lifeline when we’re stuck — a stroke of luck when someone steps in with the perfect solution. But more often than not, it doesn’t land that way. It’s not that the advice itself is bad; it’s that it’s ofte...
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Self-regulating your nervous system
Interactions at work throw us off balance sometimes. The ability to bring ourselves back to a regulated state can significantly impact our decision-making, interpersonal interactions, and overall productivity. Let’s explore how to recognize and navi...
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The three main nervous system states
Understanding nervous system states in the context of work isn’t just helpful, it’s essential. Because work is social. And your nervous system doesn’t care if you're in a jungle or in a meeting. It just wants to know: Am I safe? If not, it...
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4 Low Hanging Fruit to Increase Intrinsic Motivation
Looking for an intrinsic motivation boost without reinventing your entire workflow? Here are 4 low hanging fruit based on the four core psychological needs behind it: Autonomy, Mastery, Purpose, and Belonging....
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The 9 NWbD Key Practices
In my work helping companies on their New Work journey I’ve noticed something: there’s a pattern behind the most fulfilling workplaces—and it’s not about free snacks or unlimited vacation. It’s about designing work in a way that makes...
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The Five Losing Relationship Strategies
Ever notice how the real workplace drama rarely happens in the formal processes or dashboards? It’s in the undercurrents. The little eye-roll. The Slack silence. The way someone "forgets" to loop you in. Here’s the thing: the&nbs...
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The feedback paradox (revisited)
Feedback is a strange thing. We seek it because we want to grow—but we also avoid it because we want to feel accepted as we are. That’s because feedback sits at the intersection of two core drivers of intrinsic motivation: 🎯 Mastery -...
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